IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
m Suggestions For Obtaining Service For Your
Vehicle ..............................500
▫ Prepare For The Appointment ............500
▫ Prepare A List ........................500
▫ Be Reasonable With Requests .............500
m If You Need Assistance ...................500
m Warranty Information (U.S. Vehicles Only) .....503
m Mopart Parts .........................503
m Reporting Safety Defects ..................503
▫ In Canada ..........................504
m Publication Order Forms ..................504
m Department Of Transportation Uniform Tire
Quality Grades ........................506
▫ Treadwear ..........................506
▫ Traction Grades ......................506
▫ Temperature Grades ...................507
9
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